2020/02/02

مطلوب نادل للعمل لدى مجموعة فنادق هيلتون في مكة المكرمة السعودية

مطلوب نادل\ة للعمل لدى مجموعة فنادق هيلتون في مكة المكرمة السعودية 2\2\2020
المسمى الوظيفي : نادل\ة
الجهة الموظفة : مجموعة فنادق ومطاعم هيلتون
مكان العمل : مكة المكرمة

كنادل \ نادلة ، فأنت مسؤول عن خدمة الضيوف بطريقة ودية وفي الوقت المناسب وذلك لتقديم تجربة ضيف وعضو ممتازة. كما سيكون هناك حاجة إلى النادل / نادلة  للحصول على معرفة واسعة بعروض القائمة

المهام والمسؤوليات :

إدارة استعلامات الضيف بطريقة ودية وفي الوقت المناسب
ضمان معرفة القائمة وجميع المنتجات
اتبع إجراءات الإبلاغ الصحيحة إذا واجهت مشكلات
تأكد من أن طلبات الطعام والشراب تتمتع بمستوى جيد من الجودة ويتم تسليمها في الوقت المناسب
الامتثال لأمن الفندق ولوائح الحريق وجميع تشريعات الصحة والسلامة
لمعرفة بقية التفاصيل
 والتقدم للوظيفة من هــــــنا

Waiter (JOB NUMBER: HOT06UTA)
Work Locations: Hilton Makkah Convention Hotel, Jabal Omar Um Alquraa & Ibrahim Alkhalil Streer  Makkah 21955
A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.



What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


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